Reports to: Web Development Manager

POSITION SUMMARY

Primary responsibility: Servicing clients through management and coordination of web development projects including:  building and maintaining websites as well as managing SEO programs; assisting clients with troubleshooting and researching solutions to problems with websites. Technical abilities in software and the internet as well as expertise in technical writing to include training manuals, proposals, and cost-estimating are utilized heavily in this position. Attention to detail is extremely important.

Secondary responsibility:  Assisting business development onsite presentations to help market McD Digital services to prospects and existing clients.

Client Focused

This position represents McD Digital division in many ways. It is imperative that professional phone skills, customer service, and patience are core competencies for this individual. A sense of urgency for the client’s situation is a key element in conveying the values of McD.

Duties and Responsibilities

Role:

Core duties:

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