We all know how one person’s reputation can take a hit on the internet. One day, everything’s fine — then suddenly, your name is a hashtag on Twitter. You never want to be the internet’s main character du jour and the same goes for your entire organization. How do you get the truth about you and your organization out there before someone else tells a different story?
That’s where online reputation management comes in. Online Reputation Management, or ORM, describes the process of pinpointing what the public is saying about your company or non-profit organization online and making sure the online narrative aligns with your brand’s mission and values.
Online Reputation Management drives public opinion about your hospital and its services. You need to be paying attention.
Find out where you stand and find reviews that already live online.
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